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Prepaid Multi-Currency Card

More travellers are choosing to load a currency card as a safer alternative to bank cards. Multiple currencies can be loaded on a single card for convenience.

Security & Convenience

Secure alternative to using bank cards abroad. Combining the security of Travellers Cheques with the convenience of plastic, giving you the best of both worlds. The following currencies are available to load on a single card.

Multiple Currencies Available…

The card can be loaded with the following currencies:

 

Euro Japanese Yen Singapore Dollar
United States Dollar Mexican Peso South African Rand
Australian Dollar New Zealand Dollar Swedish Kroner
Canadian Dollar Norwegian Kroner Swiss Franc
Czech Koruna Polish Zloty Thai Baht
Danish Kroner Russian Ruble Turkish Lira
Hong Kong Dollar

 

Worldwide Acceptance…

The card can be used at millions of locations wherever you see the Mastercard™ logo to pay for goods and services or at an ATM to withdraw local currency.

Cards are delivered securely to your customer’s directly or to your branch for local collection.

Please visit our FAQs below for more details on acceptance, card fees and limits.

Emergency Assistance…

If your card is lost or stolen, an emergency assistance service can offer a replacement card or emergency cash, wherever you are in the world giving peace of mind knowing you can  till access your money.

Please note the emergency cash service is up to the available balance on your card and subject to availability as there some countries that don’t operate a money transfer service.

To manage your account, a free APP is available to download on Apple and Android devices.

Frequently Asked Questions

How can the card be reloaded?

You can reload the card either using the online platform by bank transfer or via debit card. Alternatively, download the App free and reload the card yourself.

How can a customer check their balance?

They can download the free APP available on both Apple and Android mobile devices and manage their account 24/7 including checking their balance, viewing transactions, checking exchange rates and topping up their card.

Are there any fees for using the card?

There are no fees for using the card to purchase goods anywhere in the world where Mastercard™ is accepted.

ATM withdrawal UK – First £200 Free then £2 fee min or 2% of the withdrawn GBP Value

ATM withdrawal International – First £200 Free then – £2 fee min min or 2% of the with drawn GBP Value

Replacement card – £4

Additional Card – £4

UK – Bank Transfers/Payments – 0.30p

International Payments – £5 for payments under £1000 Free for over £1000

Is there anywhere the card can't be used?

The card is advised not to be used for the following

– At Petrol/Service Stations Abroad

– Hotel bookings

– Car Hire

Anything else is fine just these services take a holding deposit when you spend with them, they may take some time to return the funds on hold to your account.

Can the card be delivered to an address other than the customer’s home?

No, we can only send the card by post to the address that is registered as the customer’s billing address.

Can I arrange the card to be delivered to branch?

Yes, simply select the ‘Branch Collection’ option when placing your order.

Are there any extra fees or hidden costs?

The only extra cost that may be incurred is for postage. For any orders over £750, there are no extra costs and delivery is free. For orders between £300 – £750. There is a £10.00 postage fee and to insure the value. The fee which will show in the order summary and confirmation email.

Who should be contacted for support or if the card is lost?

Any card enquiries or to report lost cards, please call our card partner Currency Online Group on 0203 718 3143 or email support@currencyonlinegroup.com

 

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Get in Touch

If you would like to find out more about our Prepaid Currency Card, please complete the form below and we will be in touch.